Apple Ford Red Lion Reviews

Friendly and professional staff who provide helpful, no-pressure sales experiences, making car buying pleasant and efficient.

Good customer service ratings with many customers recommending the dealership for both new and used car purchases.

Competitive pricing with hassle-free buying processes reported by several customers.

Responsive service for urgent vehicle repairs in some locations, with positive feedback on emergency service.

Transparency and efforts to educate customers about their purchases, including extended warranties and vehicle controls.

Some customers report poor service experiences, including extremely long repair times (up to a year), lack of communication, and subpar workmanship leading to additional vehicle damage.

Complaints about lack of accountability and professionalism in handling disputes and repairs.

Reports of pushy or rude sales staff in certain cases.

Some customers experienced excessive diagnostic fees and dissatisfaction with trade-in offers.

Mixed reviews on repair quality and customer follow-up, with some unresolved complaints noted.